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How long is processing, shipping, and handling?

  • Processing takes up to 7-14 business days not including the day you ordered sometimes sooner. This process can take up to about 2 weeks.

  • All hair is preordered! Once your order is ready to ship, you will receive a tracking email. After receiving the tracking email, tracking activity will become available after 24 hours.

Can I make changes to my order?

  • Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.

Do you offer refunds on this hair?

  • All sales are FINAL and there are no refunds or exchanges.